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Articles

KB Articles that are associated with users are placed under the User Management section.

  • Unable to send referrals using Coretrac

    Overview When using Coretrac to issue referrals you input the data into the referral module, click the Save button and the screen goes blank. This happens in both Chrome and Edge browsers.   Solution ...

  • System is slow and 'To Do List' will not load

    Overview The end-users are facing overall slowness in the ResourceOne system and their 'To Do List' is not loading. You already had them clear their browser history, had memory added and the SQL serve...

  • Troubleshooting Article - Performance Issues

    Overview This article explains how to correctly troubleshoot issues related to Performance Issues (Slowness, feature outages, etc.). Some of the common symptoms related to this topic are: System is sl...